Item grade transfer problem

[ITEM GRADE TRANSFER PROBLEM] My OverlordBr#11454 from “Bailey” server, at 9:00 pm on 9/16/2022, after an item exchange, my ring’s rank (shepherd and mother) was not transferred in the exchange. He was already grade 6. How should I proceed?

I just had the same thing happen with 3 legendaries today, when i enter reforge i can see the correct stats etc, but the transfer process is glitched. Was this resolved for you?