4 years ago I recovered my account through live support just by answering personal questions. Now they asking ID just to change phone number! I dont know whats the reason but bnet acting like financial institution anymore! Just reminding you are a gaming platform to offer fun, not to offer STRESS!!!
rip bnet!
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Even can’t include picture or link to my post! What a selfdestruction…
Correct. Spammers who link malware, inappropriate, or advertising sites mean that nobody can post external links. This is how Bnet forums have always worked. The newer version lets you eventually earn Trust Level 3 which grants some additional posting privileges assuming you don’t get suspended at any point. That is recent though and would not apply to a new poster.
Which was abused by people who sold accounts or stole accounts. Including former spouses/housemates/siblings.
Any changes to an account must be conducted by the registered account holder and you are now required to prove it. That means govt issued ID.
All IDs are deleted when the ticket is resolved. Blizzard has to follow the Personally Identifiable Information laws at both the Federal and CA state levels.
You can read all the details here Blizzard Support - Providing Supporting Documentation
It covers what is accepted and how to submit it.