People abuse this system. I have been reported multiple times over the years. For disagreeing with people over tactics or calling out that their teamkilling (garrosh or nazeebo zombie wall) is not alright. And/or if they think that its your fault they suicided, they report you. Even sometimes, mutiple users gang up on you.
Im pretty sure the silence system is automated, which is a huge mistake. Either you curated reports with a person reviewing. Or you shouldnt have bans of any kind. Its just dumb, Unfair. And only serves to lower any trust in the company (blizzard) overall. And only causes less purchases and play.
Do the right thing.
And maybe you should add Heroes of the storm category… Seems like it would be smart.
This forum is for the Support Site, where you can find troubleshooting steps for common issues or open a ticket.
If you have feedback about systems inside Heroes of the Storm, you’re in the wrong place. Please add it in the Heroes of the Storm forum.
Per Blizzard, people are allowed to report you any time they want. Blizzard has stated that you can NOT abuse the report feature.
However, we all know that you can (and people do) clearly weaponize the system. The automated systems used in infractions are horrible but they’re cost-effective, which is what pleases the shareholders. Some will tell you that a real person reviews them, but what they don’t tell you is that it may not always be someone competent or someone who isn’t from an overseas center rubber-stamping.
The only thing you can do is keep raising awareness of the problem. I wish you good luck in the future.