Having MW and Warzone issues

Every time I play MW or warzone, I freeze, lose audio for about a minute, and then the issues I have when I play Warzone and I go into the gulag I can only move forward or backwards but not side to side. Also a lot of my challenges aren’t being recognized although I have completed them several times (seems to be only Warzone with the challenge issues). Does anyone know how I can fix this?

Our post goes through the details for Modern Warfare and Blizzard support.

For Call of Duty: Modern Warfare, Blizzard Technical Support is only able to offer support for install and patching issues. For anything outside of the installation or patching of the game, please contact Activision Support or refer to the Modern Warfare forums.

The Classic Games Technical Support forums are only for our Classic games and technical issues. Closing this thread, please read the pinned topics on the forums before posting.