Gifted D4 Ultimate - Can't Play

I Had ultimate edition gifted to me from my husband and I am unable to play early access. Play option is greyed out even after restarting multiple times. Very disappointed we cannot play together tonight, his is working fine but he is waiting for me to be able to play.

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I have the Ultimate Edition as well and am having the same issue.

Same here on the PS5

On PC I had to look under details in the task manager. Saw that it was running with I closed the game and client. Once I stopped the service Play was able to start the game

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