I can get all the way to the character select screen. Select a character, but then the game freezes on the load screen. I cant even end task in task manager. I have to restart if I want wow to close. I did all the stuff blizz recommends. Changing cache, wtf, and interface names. No addons. Updated drivers on amd site. I uninstalled the game and reinstalled. I reinstalled windows too. I put a ticket in and their response was pretty useless. Response below,
** Issue ID: #103274799
Your ticket has received the following response:
Hello,
We are sorry to hear that you are experiencing technical difficulties.
Based on the information you have provided, this issue should be resolved by following some specific troubleshooting steps. We recommend starting with the troubleshooting guide available on our support site: This guide covers common issues and solutions that should resolve the problem you are experiencing.
If the previous troubleshooting steps do not resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you’ve exhausted all other resources.
Thank you for your patience, and we hope to get you back in the game soon.
Kind regards,
Customer Support
Please, is there any computer experts around that can figure this out? I downloaded Hearthstone just to see if it works and it worked just fine. It’s wow. Classic and retail that are giving me issues. They both worked perfectly fine up until monday. I dont know what could have changed.
I have the dxdiag saved to desktop. No idea how to get it posted though. Its pretty big. I’m not the greatest with computers