Exception c00005

Hello, sorry for my english. I purchase and install the game, and the expansion, but when i try to play the Lord Of Destruction, the screen is black and show a message telling: "UNHANDLED EXCEPTION: ACCES_VIOLATION(c000005) " and i cant play. some help?

Same here, I tried looking up all the suggestions and I’ve tried everything from DEP changes, Antivirus removal, uninstall/reinstall, System properties & compatibility changes, Admin (run as admin etc) and nothing at all is working. Did anyone get back to you regarding this error or were you able to fix it?