Entry point not found

I can’t open battle net all of a sudden it keeps crashing. I tried to open a problem ticket but the files needed keep saying too big, but It’s required to attach them to open a problem ticket. Literally I have no help here.

I have an old gaming PC, but it can run WoW classic just fine. This past week I haven’t been able to open battle net at all. I’ve uninstalled it, reset my computer, reset my wifi and reinstalled twice and still won’t work.

"The procedure entry point ucrtbase._o_cexit could not be located in the dynamic link library api-ms-win-crt-private-l1-1-o.dll. "

https: / /ibb.co/bXrbBP1 <–delete the spaces for a screenshot.

Hello Ninjakat :wave:

Sorry to hear you’re running into this .DLL error… are you on Windows 7? We’re seeing it exclusively on that OS at the moment, and it may be due to missing OS updates.

:link: Windows Update

Best of luck in your adventures :slight_smile: