Hello,
I had 2 accounts in 2 different regions EU and US but, I haven’t been playing in the US for a long time anymore since I moved to the EU region. So, by mistake I purchase Dragonflight expansion for the US region, and when I realize I rise a ticket for a refund or transfer purchase to the EU region. However, there is no movement visible in the ticket for a few days already, and the in-game ticket indication tells me that the average response time is 34 days… Why there is no just simple “refund” button available in the purchases?? I literally realize this mistake in few minutes after purchase and now I have to way ~34 days for the resolution of a simple refund question??