Dont get the code to my phone

so i tried to do everything they suggest i bought the game and now i cannot play it im fighting with that all day long on my 1 day a weak of free time from work.
tried diffrent phones and downloading their app checked everywhere 10 times, the support will respond then when ill ask a refund on the game this is a joke to pay money and not a small amount and not being able to even play the game

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Same Issue, I am either not getting the verification number

im getting nothing to my phone after i contacted the support they sent a prepared auto massage not even reading what i was saying in mine probs and now i have a new issue with that it says my phone is prepaid when its not haha even tried other phones from other companies still same issue no code