Disconnection Problem

clearly its one of the wonders in the world ya know

lol now can get on but everything black

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Ah good. Glad that is done at least. CS Twitter is normally Forum Support Agents who are not usually working this time of night on a Sat and I donā€™t know who is backup access wise.

Launcher is most important though so I am good with that, for now.

Give it time. Sat night has a LOT of people trying to get back in.

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same haha no characters can be found in any of my servers haha

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igual de mal :pensive:

Friends are on and playing as seen in list, perhaps if we ask for refunds for time lost trying to log in it might happen faster. Rather disappointed with the inability to figure this one out.

Yep, there is a thread on exactly that in the WoW Tech Support forum. You are not alone.

It takes a bit of time to recover.

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Trying to get back in from having stopped playing 6 hours ago so no whining.

With regard to your request for a refund. That wonā€™t speed anything up. CS has given time before, but only when the game is down for 24 hours or so plus. We got a fair amount of days in Vanilla, BC - and WoD release (3 days). Not lately though.

So yeah, you can ticket, but wait times are days right now with the patch so the line is long.

Hereā€™s hoping the person who is managing the vSphere account is working this late so they can get the VM slice the Auth servers are running on back online. Since the realms are working itā€™s obvious the issue is in the entryway ā€œmeaning the authentication and loginā€ server is the likely culpritā€¦ Fortunately most of that can be done via SSH or over RDP but the question now is, ā€œis this regional or globalā€ cause if its global then the primary server in California is where the mirror is based out of so its not as late there as it is on the East Coast.

Iā€™ve been able to log in for the past ten minutes but get a blank character screen

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yeah i got the same just now ā€¦ and sicerely ā€¦ thats the first time it happens in 15 years ā€¦ never seen a black screen on char select

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Got anymore buzz words?

Correct.

It is complicated and they donā€™t share the details of the Authentication system.

just leave it on black screen ā€¦ my toons ended up loading after awhile ā€¦ took forever on loading screen but back in now ā€¦ you should all try login ?

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Yip! Lengthy black screen finally loaded onto my toons. Hurrah! Just in time for bed.

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yeah what a timing heh? :frowning:

thanks all. just leaving it on blank screen worked for me

That is what I am seeing elsewhere as well. Takes like 10 mins, but eventually they come back.

Waiting worked for me.