Disconnect from WoW game every 5-15 min

Hello, I would like to inform you about the connection problem that I have since about 2 days ago the game disconnected me every 5 to 15 minutes, I already tried all the solutions that blizzard has but without result.
Here I leave the test of looking glass of my connection to have if they have a better idea of ​​what happens.
thanks for your attention…

TRACEROUTE:
traceroute to 181.188.177.216 (181.188.177.216), 15 hops max, 60 byte packets
1 Blizzard Blizzard 1.143 ms 1.110 ms 1.083 ms
2 24.105.18.2 (24.105.18.2) 2.120 ms 2.118 ms 2.116 ms
3 137.221.105.14 (137.221.105.14) 2.161 ms 2.162 ms 2.151 ms
4 137.221.66.18 (137.221.66.18) 2.060 ms 2.063 ms 2.060 ms
5 137.221.83.90 (137.221.83.90) 54.026 ms 54.037 ms 54.331 ms
6 137.221.65.66 (137.221.65.66) 53.940 ms 53.759 ms 53.750 ms
7 137.221.65.63 (137.221.65.63) 53.758 ms 53.762 ms 53.882 ms
8 137.221.76.34 (137.221.76.34) 53.886 ms 53.587 ms 53.728 ms
9 206.41.108.77 (206.41.108.77) 53.470 ms 53.355 ms 53.336 ms
10 * * *
11 191.97.54.5 (191.97.54.5) 144.273 ms 144.530 ms 144.480 ms
12 * * *
13 * * *
14 * * *
15 * * *

15/05/2021 21:58:19 UTC

TRACEROUTE:
traceroute to 181.188.177.216 (181.188.177.216), 15 hops max, 60 byte packets
1 Blizzard Blizzard 6.236 ms 6.240 ms 8.083 ms
2 24.105.18.2 (24.105.18.2) 7.960 ms 7.990 ms 7.992 ms
3 137.221.105.14 (137.221.105.14) 7.875 ms 7.904 ms 7.906 ms
4 137.221.66.18 (137.221.66.18) 7.911 ms 7.934 ms 7.935 ms
5 137.221.83.90 (137.221.83.90) 59.323 ms 59.418 ms 59.440 ms
6 137.221.65.66 (137.221.65.66) 130.616 ms 121.345 ms 122.100 ms
7 137.221.65.63 (137.221.65.63) 53.595 ms 53.675 ms 53.727 ms
8 137.221.76.34 (137.221.76.34) 53.735 ms 53.752 ms 54.017 ms
9 206.41.108.77 (206.41.108.77) 53.877 ms 53.931 ms 53.938 ms
10 * * *
11 191.97.54.5 (191.97.54.5) 144.667 ms 144.045 ms 144.003 ms
12 * * *
13 * * *
14 * * *
15 * * *

15/05/2021 21:58:19 UTC

PING:
PING 181.188.177.216 (181.188.177.216) 56(84) bytes of data.

— 181.188.177.216 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3005ms

15/05/2021 21:58:19 UTC

PING:
PING 181.188.177.216 (181.188.177.216) 56(84) bytes of data.

— 181.188.177.216 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

15/05/2021 21:58:19 UTC

TRACEROUTE:
traceroute to 181.188.177.216 (181.188.177.216), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.577 ms 0.585 ms 0.589 ms
2 24.105.18.2 (24.105.18.2) 0.781 ms 0.834 ms 1.082 ms
3 137.221.105.14 (137.221.105.14) 1.335 ms 1.359 ms 1.363 ms
4 137.221.66.18 (137.221.66.18) 0.805 ms 1.016 ms 1.027 ms
5 137.221.83.90 (137.221.83.90) 53.888 ms 53.936 ms 53.958 ms
6 137.221.65.66 (137.221.65.66) 53.388 ms 53.474 ms 53.502 ms
7 137.221.65.63 (137.221.65.63) 53.963 ms 53.735 ms 53.723 ms
8 137.221.76.34 (137.221.76.34) 53.718 ms 53.706 ms 53.710 ms
9 * * *
10 * * *
11 191.97.54.5 (191.97.54.5) 144.024 ms 144.330 ms 144.139 ms
12 * * *
13 * * *
14 * * *
15 * * *

15/05/2021 21:58:22 UTC

PING:
PING 181.188.177.216 (181.188.177.216) 56(84) bytes of data.

— 181.188.177.216 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3000ms

15/05/2021 21:58:24 UTC

TRACEROUTE:
traceroute to 181.188.177.216 (181.188.177.216), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.343 ms 0.338 ms 0.335 ms
2 37.244.23.131 (37.244.23.131) 0.504 ms 0.590 ms 0.596 ms
3 24.105.62.152 (24.105.62.152) 0.880 ms 0.890 ms 0.942 ms
4 137.221.66.10 (137.221.66.10) 1.871 ms 1.880 ms 1.878 ms
5 137.221.69.52 (137.221.69.52) 918.375 ms 918.390 ms 918.389 ms
6 137.221.65.9 (137.221.65.9) 75.052 ms 70.569 ms 70.537 ms
7 137.221.71.32 (137.221.71.32) 22.371 ms 22.548 ms 22.516 ms
8 de-cix.nyc.internexa .com (206.82.104.201) 43.922 ms 43.926 ms 43.907 ms
9 * * *
10 191.97.54.5 (191.97.54.5) 123.872 ms 123.832 ms 123.610 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

15/05/2021 21:58:26 UTC

PING:
PING 181.188.177.216 (181.188.177.216) 56(84) bytes of data.

— 181.188.177.216 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

15/05/2021 21:58:30 UTC

MTR:
Start: Sat May 15 21:58:19 2021 Blizzard 1.|-- Blizzard 0.0% 10 0.7 0.6 0.5 0.7 0.0
2.|-- 24.105.18.2 0.0% 10 0.7 0.8 0.7 1.2 0.0
3.|-- 137.221.105.14 0.0% 10 0.9 1.1 0.8 1.3 0.0
4.|-- 137.221.66.18 0.0% 10 0.9 7.1 0.6 64.1 20.0
5.|-- 137.221.83.90 0.0% 10 53.6 55.6 53.4 69.3 4.9
6.|-- 137.221.65.66 0.0% 10 53.8 55.2 53.4 69.8 5.1
7.|-- 137.221.65.63 0.0% 10 53.6 53.5 53.4 53.6 0.0
8.|-- 137.221.76.34 0.0% 10 53.7 55.2 53.6 68.8 4.7
9.|-- 206.41.108.77 60.0% 10 53.2 53.1 53.1 53.2 0.0
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- 191.97.54.5 0.0% 10 143.9 149.5 143.6 182.8 13.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

15/05/2021 21:58:19 UTC

MTR:
Start: Sat May 15 21:58:19 2021 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.6 0.4 1.0 0.0
2.|-- 24.105.18.2 0.0% 10 0.7 0.8 0.7 0.9 0.0
3.|-- 137.221.105.14 0.0% 10 1.2 1.1 0.9 1.3 0.0
4.|-- 137.221.66.18 0.0% 10 0.8 1.7 0.5 10.3 3.0
5.|-- 137.221.83.90 0.0% 10 53.8 55.1 53.4 68.4 4.7
6.|-- 137.221.65.66 0.0% 10 53.6 53.7 53.3 54.7 0.0
7.|-- 137.221.65.63 0.0% 10 54.2 65.6 53.3 112.9 22.9
8.|-- 137.221.76.34 0.0% 10 53.8 54.3 53.7 57.4 0.9
9.|-- 206.41.108.77 70.0% 10 53.7 53.4 53.2 53.7 0.0
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- 191.97.54.5 0.0% 10 143.9 144.4 143.6 147.0 0.9
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

15/05/2021 21:58:19 UTC

MTR:
Start: Sat May 15 21:58:22 2021 Blizzard 1.|-- Blizzard 0.0% 10 0.5 0.5 0.4 0.6 0.0
2.|-- 24.105.18.2 0.0% 10 0.7 0.9 0.7 1.1 0.0
3.|-- 137.221.105.14 0.0% 10 1.2 1.2 0.9 1.6 0.0
4.|-- 137.221.66.18 0.0% 10 0.6 8.7 0.6 46.3 17.0
5.|-- 137.221.83.90 0.0% 10 87.8 68.8 53.5 129.3 26.1
6.|-- 137.221.65.66 0.0% 10 53.5 53.7 53.4 54.8 0.0
7.|-- 137.221.65.63 0.0% 10 53.4 55.5 53.4 64.0 3.5
8.|-- 137.221.76.34 0.0% 10 53.6 58.5 53.5 77.6 9.0
9.|-- 206.41.108.77 70.0% 10 53.2 53.2 53.1 53.2 0.0
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- 191.97.54.5 0.0% 10 144.0 147.2 143.7 177.4 10.6
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

15/05/2021 21:58:21 UTC

TRACEROUTE:
traceroute to 181.188.177.216 (181.188.177.216), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.403 ms 0.401 ms 0.402 ms
2 37.244.23.131 (37.244.23.131) 0.597 ms 0.690 ms 0.788 ms
3 24.105.62.152 (24.105.62.152) 0.968 ms 0.979 ms 1.104 ms
4 137.221.66.10 (137.221.66.10) 1.923 ms 1.936 ms 1.937 ms
5 137.221.69.52 (137.221.69.52) 1038.212 ms 1038.245 ms 1038.252 ms
6 137.221.65.9 (137.221.65.9) 22.376 ms 22.385 ms 22.358 ms
7 137.221.71.32 (137.221.71.32) 24.964 ms 22.488 ms 22.461 ms
8 de-cix.nyc.internexa .com (206.82.104.201) 43.997 ms 43.994 ms 43.990 ms
9 * * *
10 191.97.54.5 (191.97.54.5) 124.119 ms 124.430 ms 125.065 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

15/05/2021 21:58:35 UTC

PING:
PING 181.188.177.216 (181.188.177.216) 56(84) bytes of data.

— 181.188.177.216 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

15/05/2021 21:58:35 UTC

MTR:
Start: Sat May 15 21:58:25 2021 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.5 0.0
2.|-- 37.244.23.131 0.0% 10 0.5 0.6 0.5 0.7 0.0
3.|-- 24.105.62.152 0.0% 10 1.0 0.9 0.7 1.2 0.0
4.|-- 137.221.66.10 0.0% 10 1.8 1.9 1.8 2.3 0.0
5.|-- 137.221.69.52 0.0% 10 1214. 822.7 460.7 1214. 209.1
6.|-- 137.221.65.9 0.0% 10 193.3 201.7 22.3 698.4 204.9
7.|-- 137.221.71.32 0.0% 10 22.4 22.9 22.4 25.7 1.1
8.|-- de-cix.nyc.internexa .com 70.0% 10 44.0 43.9 43.9 44.0 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- 191.97.54.5 0.0% 10 124.3 127.1 123.7 154.6 9.7
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

15/05/2021 21:58:25 UTC

TRACEROUTE:
traceroute to 181.188.177.216 (181.188.177.216), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.330 ms 0.332 ms 0.335 ms
2 37.244.23.131 (37.244.23.131) 0.525 ms 0.711 ms 0.725 ms
3 24.105.62.152 (24.105.62.152) 0.907 ms 0.923 ms 0.926 ms
4 137.221.66.10 (137.221.66.10) 2.058 ms 2.078 ms 2.082 ms
5 137.221.69.52 (137.221.69.52) 1230.836 ms 1230.897 ms 1230.911 ms
6 137.221.65.9 (137.221.65.9) 171.250 ms 168.835 ms 168.812 ms
7 137.221.71.32 (137.221.71.32) 22.540 ms 22.372 ms 22.794 ms
8 de-cix.nyc.internexa .com (206.82.104.201) 43.947 ms 43.988 ms 43.981 ms
9 * * *
10 191.97.54.5 (191.97.54.5) 123.756 ms 123.851 ms 123.757 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

15/05/2021 21:58:38 UTC

PING:
PING 181.188.177.216 (181.188.177.216) 56(84) bytes of data.

— 181.188.177.216 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

15/05/2021 21:58:40 UTC

MTR:
Start: Sat May 15 21:58:31 2021 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.2 0.5 0.0
2.|-- 37.244.23.131 0.0% 10 0.5 0.6 0.4 0.8 0.0
3.|-- 24.105.62.152 0.0% 10 0.9 1.0 0.8 2.0 0.3
4.|-- 137.221.66.10 0.0% 10 2.0 12.3 1.8 62.3 22.1
5.|-- 137.221.69.52 0.0% 10 1744. 1244. 681.1 1744. 303.6
6.|-- 137.221.65.9 0.0% 10 450.5 152.3 22.3 450.5 145.3
7.|-- 137.221.71.32 0.0% 10 22.6 24.4 22.4 39.2 5.2
8.|-- de-cix.nyc.internexa .com 60.0% 10 44.0 43.9 43.9 44.0 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- 191.97.54.5 0.0% 10 127.0 124.3 123.7 127.0 1.0
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

15/05/2021 21:58:31 UTC

MTR:
Start: Sat May 15 21:58:35 2021 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.3 0.4 0.0
2.|-- 37.244.23.131 0.0% 10 0.6 0.6 0.5 0.9 0.0
3.|-- 24.105.62.152 0.0% 10 0.8 0.9 0.8 1.2 0.0
4.|-- 137.221.66.10 0.0% 10 1.8 3.4 1.8 15.2 4.1
5.|-- 137.221.69.52 0.0% 10 1918. 1531. 1114. 1918. 280.6
6.|-- 137.221.65.9 0.0% 10 36.2 180.3 22.2 523.6 174.7
7.|-- 137.221.71.32 0.0% 10 22.4 30.4 22.4 51.4 11.0
8.|-- de-cix.nyc.internexa .com 70.0% 10 44.0 44.0 44.0 44.0 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- 191.97.54.5 0.0% 10 123.8 124.0 123.8 124.3 0.0
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

15/05/2021 21:58:35 UTC

3 Likes

Traceroute is looking good.

%> ip2trace -p 181.188.177.216 -d /usr/share/ip2location/DB4.BIN

IP2Location Geolocation Traceroute (ip2trace) Version 8.0.0

  1. 50.97.82.1 0.526 ms [“US”, “United States of America”, “Texas”, “Dallas”, "SoftLayer Technologies Inc.]
  2. 173.192.118.142 7.691 ms [“US”, “United States of America”, “Texas”, “Dallas”, "SoftLayer Technologies Inc.]
  3. 173.192.18.216 1.474 ms [“US”, “United States of America”, “Texas”, “Dallas”, "SoftLayer Technologies Inc.]
  4. 169.45.19.120 7.880 ms [“US”, “United States of America”, “Texas”, “Houston”, "SoftLayer Technologies Inc.]
  5. 169.45.19.145 30.775 ms [“US”, “United States of America”, “Florida”, “Miami”, "SoftLayer Technologies Inc.]
  6. 169.45.18.129 30.142 ms [“NL”, “Netherlands”, “Noord-Holland”, “Amsterdam”, "SoftLayer Technologies Inc.]
  7. 206.41.108.77 29.879 ms [“US”, “United States of America”, “Florida”, “Miami”, "FL-IX Inc]
  8. 191.97.54.5 121.979 ms [“PE”, “Peru”, “Lima”, “Lima”, "Internexa Peru S.A]