Diablo immortal shop error 14+11

each time i am trying buy battlepass or anything it says item order sucsses and i get email that order made.
but i never get the item… i get errors 14 follow up by error 11
those r my 2 tickets
Ticket Number: EU83351894
Ticket Number: EU83226350

it seems gms r unable to help and they have no clue what 2 do. they even try give me 630 orbs as compensation for waiting so long to get my order i still did not get, but even the orbs i can not get they r sending to me ;O

I bought Magnate’s Supplies for 49.99 through battle.net and it charged my card but i didn’t get rewards restarting game didn’t work and it does not show in blizzard’s recent transactions but it does on my bank account.

This topic was automatically closed after 30 days. New replies are no longer allowed.