Diablo Immortal listed as not compatible

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1

Hi
When I open the page for Diablo Immortal in Google Play store, it shows “Your device isn’t compatible with this version.”
Why is it showing this message?
I believe my phone meets the minimum requirements:
It runs Android 10.
The processor is Snapdragon 845.
The graphics are Adreno 630
The memory is 6GB.
I really hope to be able to play it.

6 Likes
2

Same issue here on Xiaomi Mi11.

Snapdragon 888.

Adreno 660.

8GB Ram.

Android versio 12, Miui13.

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3

Same with Mi 11 too. But my old Mi 8 is compatible.
Interesting.

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4

I just got this message and I own a Samsung note 10+ which is an insanely powerful device. Can someone explain this to me?.

I just compared the specs of my phone to an iphone 13 pro max and I have double the RAM, better screen refresh rate, faster procesor and more internal storage with expandable option. WTF Blizzard, if my phone can’t run it how many people will be able to play it?

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same s10+ |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||

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6

galaxy s10… same thing… So much for “you guys have phones”. Apparently $800 phone is not good enough

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7

i have exactly the same problem on my s10 says device not compatible

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8

Samsung were disabled from installing earlier this morning via the play store due to a graphics chip issue on Samsung devices being investigated in another thread. Not sure if they have a fix yet.

https://us.forums.blizzard.com/en/blizzard/t/game-screen-bugged-cant-move-on/22092

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9

Same problem on Blackview a80pro Andriod9. Reminded me on waiting for a fix for the Hearthstone app for ober a year.

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10

Hello everyone… this is the wrong forum for Diablo Immortal support.

Please use these new forums created for that game:

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11

Same with me all i see are purple colours flooding while selecting character or golden square on map while on 1st stage. Screen bugging out.
Samsumg A51
Android 12
6gb ram
67gb plus free space
Exynos 9611

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Sim amigo exatamente tenho A51 e a tela esta toda borrada mesmo após a atualização