Diablo 4 ran out of memory and application needs to exit

Desktop App Tech Support
22

I was Enjoying the first in game cutscene with my newly created Rogue, and near the end of it I had the the game yell at me about running out of memory.

23

I was a little bit more lucky. Finished the cutscene, killed at least 4 wolves, and it crashed.

24

Same issue here. Out of memory with 32GB RAM.
Will set my virtual memory higher and try again…
But definitely a memory leak… :frowning:

E 2023.03.17 21:07:22.696522 [Game] PrismUploadStream::CreatePage: [Prism] - Uploadstream failed to create buffer - Error : OutOfMemory, SystemCode : 0x8007000E (E_OUTOFMEMORY)
I 2023.03.17 21:07:22.696525 [Sigma] — OS memory stats -----
I 2023.03.17 21:07:22.696526 [Sigma] Virtual Mem Total: 32711.25 Mb
I 2023.03.17 21:07:22.696528 [Sigma] Virtual Mem Used: 32706.09 Mb
I 2023.03.17 21:07:22.696529 [Sigma] Virtual Mem Used by Process: 19494.43 Mb
I 2023.03.17 21:07:22.696531 [Sigma] Phys Mem Total: 32711.25 Mb
I 2023.03.17 21:07:22.696533 [Sigma] Phys Mem Used: 15010.45 Mb
I 2023.03.17 21:07:22.696534 [Sigma] Phys Mem Used by Process: 5511.12 Mb
I 2023.03.17 21:07:22.696535 [Sigma] — OS memory stats end-----
W 2023.03.17 21:07:22.696537 [Game] [Prism] pmUploadMip() - OutOfMemory, flush cmdlists and retry
E 2023.03.17 21:07:22.977193 [Sigma] [aio] [C:\projects\fenris\shared\Contrib\aio\1.1.13\src\internal.cpp:80]: Encountered an unexpected result. Error (1450): Nicht genügend Systemressourcen, um den angeforderten Dienst auszuführen
E 2023.03.17 21:07:23.170703 [Game] TACT data error detected.
25

Not receiving memory issues with 64GB, Diablo 4 isn’t going above 6 GB usage with total system usage at 31/63.1. Have had it running for ~4 hours. Windows 11.

26

it works if you reduce your screen resolution on windows. D4 don’t like my 4K screen…
work fine with 1920X1200…

1 Like
27

I tried that too and it does seem to play longer, buuttt , it eventually crashed with the same ‘ran out of memory’ error. Back to the queue with me.

28

Doesn’t work with more vram. Any response from Blizzard? worst beta game ever

1 Like
29

same here, crash after 2-5min playing
32Go memory, 2k screen with GTX 3070
was suspecting memory usage problem reading this post, and i’'m about to try again with 20 more Go of virtual memory, but i doubt it.
It look like pre alpha, not beta -_-

1 Like
30

Same Issue, as soon as the game startes it crashes with this Error Message.
Intel 9700k
RTX 3080
32GB Ram

1 Like
31

update for me : i’ve lowered the video settings to “medium” instead of high, and it seems to fix the memory leak issue, memory usage stabilize at 7Go instead of 25Go and more in high settings, no crash after 15min now

1 Like
32

getting same issue here

intel 9900k
3080
32gb ram

i get zero issues in any other games, ive ran memtest for 24 hrs after this ram was installed with zero errors, so it must be the game

is everyone who is getting it on intel? Im noticing a lot of intel ppl above the same as me

2 Likes
33

i couldnt get past the first 4-5 worgs without the memory thing happening… im 15 min in so far with this solution and no crash so far

edit: realised the forum doesnt copy the quote i replied to: all i did was change the graphics to medium preset and not one crash since (in over 2 hours)

1 Like
34

I’m noticing the crash after or during cutscenes. I currently can’t get past the church cutscene.

Thanks,

35

Same here, issue occurred after character creation, initial cutscenes and entry into first area.

36

After playing some minutes as sorc i get two errors at the same:
Out of Memory - Diablo IV has run out of memory and the application needs to exit
Data Error - Diablo IV detected corrupted data and was unable to automatically repair the damge. Please run Scan and Repair using Battle.net Application. It can be fou…

I tried “Scan and Repair” and a restart, but nothing worked til now.

37

For those encounters out of memory issue, just try to increase your virtual memory or let windows manage it. It works for me.

38

Update, after I scanned and fixed, 4 hours ago, seemed to be good. Now I just think the servers are down from what I read.

39

Heya, got the same problem, after char-intro or some time after playing my 32gb run over and diablo needs to shut down.

40

This forum is for technical support on the Battle.Net Desktop App.

Please use the new D4 forums for any issues with that game:

1 Like
41

try to lower the video setting, it worked for me