I PRE PURCHASE THE DIABLO 4 HOPING TO PLAY TONIGHT BUT WHEN I PURCHASE IT I DIDNT RECIEVE THE GAME BUT STILL THEY DEDUCTED ME FOR IT. I ALREADY MESSAGE MY CARD FOR IT AND THEY SAY THAT THE GAME I PURCHASED HAS ALREADY DEDUCTED THE MONEY BUT WHEN I MESSAGE THE DEVELOPER THEY ALSO TOLD ME THAT THEY DIDNT RECIEVE ANY PURCHASE IN MY ACCOUNT!!!strong text
I’m experiencing the same thing, and have opened a ticket. Transaction had an error and I see activity from Blizzard on my bank account page. Not sure whats up, or why there are seemingly so few of us affected.
Does your credit card statement state “Pending”?
Mine does, funny thing is i gifted the game to my brother prior to trying to buy it for myself and it worked. 30 seconds later pow… im now hundreds out of pocket because i didnt realise they were taking money out each time… silly me.
No its not I already Contacyed them and they say that The blizzard already charged the money but when i contacyed the blizzard they told me that they didnt recoeve any payment