On 2/6/2026 I was playing and the servers went down on US east for about 10 minutes.
I had tried a few times to get on while it was down which might had triggered Realm down.
I haven’t been able to log on to US East since then and all my characters must be expired.
I have waited 3 weeks without trying thinking I got a long RD but no luck.
It is stuck at “connecting to the fastest server”
I just checked and can log into US West and Europe.
BnetLog says “no servers found” when trying to log into US East.
I have Metronet as my ISP and found out that they had assigned me to a public IP without my knowledge. I have since had it switched to a private IP but I still cant get on US East.
How do I file a support ticket for D2 (2001)?
Thanks