CoD MW2 Did not refund and instead double charged me

I got the new CoD as a preorder for $107.99, and i was a crap show as accepted, I didnt even play the game for an hour cause of how bad it was. I then asked for a refund and it took over a week to do, I then checked my bank account and the refund did go but at the same time i got another charge of 107.99 on my account. So I dont have the game and they legit double charge me, and i cant re-request a CoD refund. I’m very pissed off.