COD cold war DX12 says not found i dont think i have a dx12 but i need a refund ulless it can be fixed

pls help with dx12 it says dx12 not found and i prees OK and it just shuts off if this cant be fixed i want a refund the game is COD Cold War

Hi,

What version of Windows are you running ?

========================================================================

Here is some information you may find useful:

Minimum system requirement for COD Cold War:
https://support.activision.com/black-ops-cold-war/articles/minimum-recommended-system-requirements-black-ops-cold-war

========================================================================

From : https://support.activision.com/black-ops-cold-war/articles/black-ops-cold-war-pc-troubleshooting

Important notes:

  • Call of Duty: Black Ops Cold War requires a DirectX 12 compatible system to run.
    • Windows 8 does not support DirectX 12.

========================================================================

You can check what version of DirectX you are running; see instructions for Windows 7, 8, 8.1 and 10 here:
https://support.microsoft.com/en-us/help/179113/how-to-install-the-latest-version-of-directx

========================================================================

Getting reimbursed for the purchase of Cold War :

From : Do not refund money for the game I can't play! Help!