I am using an external harddrive and it worked fine wth win10. I just downloaded win11 and when I get to my login page and click play, it will not play. I scanned the game, signed in as administrator and followed every video and advice I could find. I cannot get into the game. It was working fine with win10…I even tried changing my capatibility to administrator and does not work. Help please.
This forum is for Bnet on PC. If you’re having trouble launching a specific game (you didn’t mention which one), head to that game’s forum.
Hey — it sounds like you’ve done all the usual troubleshooting steps, so this might be a Windows 11-specific compatibility or permission issue. A few things you could try:
- Run the launcher as admin (right-click → Run as administrator).
- Check security software — some antivirus or firewall programs block games differently on Win11.
- Move the game off the external drive temporarily and try running it from your main drive. Sometimes Win11 has stricter permissions for external drives.
- Update Windows and graphics drivers — even small updates can fix compatibility issues.
If none of these work, the fastest way to get personalized help is to open a support ticket:
https://us.support.blizzard.com/en/
They can guide you step by step for your setup and external drive.
Bliz does not support external harddrives. If users choose to use them, they have to investigate and resolve any issues that arise on their own. Support will not be able to assist.
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