Character no longer playable

Hi,
I Play on iPad (M1) and since the last Game Update my wizard character behaves weird when logged in. All Skills display the same icon and also a cooldown, i cant move or teleport, unstuck doesnt help either.
No skill is working beside my primary attack.
I deinstalled and reinstalled the game at least four times and also used the repair feature. I created a new character and the above mentioned problems did not occur. I am not able to play my wizard, regardless what i do. Would you please be so Kind and help me?

Thanks and kind regards

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