Character customization didn't revert back

I created a wizard and spent a large amount of time customizing my wizard to look the way i wanted her to look. I did a class change to crusader and customized my character to look how i wanted her to as a crusader, much more masculine with a tattoo on the forehead. I expected to be able to either customize again going back to wizard, or the appearance to go back to how i had my wizard originally, but it kept all the features I’d set up for the crusader. I want my wizard to have the same features I’d set up originally for her, but i don’t think that will be possible with the way it is currently. Please fix this so i can get my original wizard back!