Been trying to unlock the four slots for securing my battle net account. I’ve used an authenticator forever, and didn’t understand why it wasn’t working, turns out I need to add a phone number.
Try to add a phone number, told it’s a ‘pre-paid’ or vo-ip, its not.
Contact support about this and the response:
"In this case, and in order to help you, NAME, I am going to ask you to contact us via Live Chat. We can check if your phone number is valid to add to a Blizzard account (because not all of them are valid) and we can help you by adding it.
The reason why I ask you to contact us via Live Chat is because if we can add the phone number to your account, we will need to send you a verification code that you have to provide; so this is the only way to assist you.
To reach out to us through the Live Channels you only need to open a new ticket from Monday to Friday, between 14.00h and 17.00hCST/CDT, and you will see the Live Chat option. You can use this link: https://us.battle.net/support/en/help/contact/187/ticket"
I can’t find a live chat option, what can i do to fix this or get ahold of someone to fix this?