Can't get a refund because Battlenet webpage is broken

God damn,

I can’t get a refund because the support page is broken, every time I create a refund ticket, the page will say " We could not complete your request. Please try again or submit a support ticket if the problem persists".
I contacted support, they haven’t answered yet. This is unacceptable that company this big can’t automate their stuff and even worse that when the automation is broken, you cant even handle support request tickets.

Same thing here, I want a refund on game that no longer is even supported but they sale it anyway. The refund is broken because thats there way of refunding our money.