Cant download app "Failed Network Connection"

Ive literally tried everything to fix this, disabling proxies, trying mobile hotspot, resetting network, resetting router, clearing cache, tried different browsers, disabling virus software. absolutely nothing works.

everything I’ve seen so far from previous tech support comments is exactly what Ive done.

How can I fix this?

Hey ShinyPants,

If an alternate connection method did not help with the error the other thing to do is a new user admin account and try with a direct install. One of those should get the launcher installed for you.

There seems to be an issue downloading games and the app through my account and site. The direct install you posted worked.

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