Cannot Play Overwatch bc of Sms Protect msg

I was trying to get my friend to play overwatch with me and he plays the game right away, but I get stuck with a sms protect msg, preventing me from playing… Ive tried everything, redownloading it from steam, downloading it from, even making a new acc, and it still wont work. I’ve been playing for little over a year… what should i do?

I recommend opening a ticket with the staff since this is an account-related issue.