Blizzard Support

Does it take longer than a week for Blizzard to get back to you regarding a support ticket?

I opened a ticket a week ago regarding changing countries and I haven’t heard anything back. Getting really frustrated since I cant enjoy warzone 2

Yes. Currently waiting a week for one I submitted.
If you look around, you kind find posts for folks waiting a lot longer than that (i.e. a month.)

Just because the MO is to wait over a month for any kind of support does not mean that it should be like that. It is not hard to run good support, especially when it is all text based with no real phone support. This game takes in a lot of money from paying customers and the level of support they get is ridiculous!