Big Bug!banned playing legit software glitch

after googling it and finding out others are also having these issues on pc if the game crashes and prompt asks to boot in safe mode and reset controls or continue crashed then reboots perma banned someone please fix i am afraid to buy it again on pc because how often that prompt pops up and i dont wanna purchase the game everytime it does some glitchy bs already lost everything and know that support wont do anything about getting your account back atleast fix this fn bug