Battlenet turns off the Internet

При запуске Баттленет все нормально. Но после включения WoW или Hearthstone, выключается интернет по всему компьютеру. Приходится перезагружать ПК. Дня 2 уже такая проблема.

When you start the Butlenlet, everything is fine. But after turning on WoW or Hearthstone, the Internet is turned off throughout the computer. You have to restart the PC. Day 2 is already such a problem.

Hey, SSD! Moved this over to the desktop app technical support since it was under classic games before, typically for legacy games like Diablo II.

This problem is usually caused by a bandwidth or mitigation issue with the home network. There’s settings within the router/modem that helps mitigate or prioritize the home network traffic, so one device or connection type could have priority over another that can cause packet (data) loss or latency spikes, resulting in a disconnection.

Check for the following settings in the router and disable any that are enabled:
• QoS (Quality of Service)
• WMM (Wireless Multimedia)
• UPnP (Universal Plug and Play)

The settings for these can vary from depending on the device model. It’s not something that we help with directly because the settings and locations can vary. The router manufacturer or Internet Service Provider (if the router/modem was provided by them) can help look for these settings.

If the problem continues, could you provide the router/modem models?