There’s an issue with my Battle.Net desktop app; it constantly resets to default settings. It was something that used to happen every once in a while, but the past few weeks it now happens 3-4 times a week.
I boot up my computer and open the Battle.Net desktop app, and it will be as if I am opening it for the very first time. There will be the “Welcome to Battle.Net” splash screen that pops up, the window size back to the default size, the “favorites” game list is reverted back to the random default order; I close the app and it asks if I want to exit Battle.Net or just close to system tray.
I recently submitted a ticket to Battle.Net support (ticket number US104803867). The first response told me to reset my WoW interface settings, which didn’t make sense because I don’t play WoW. So I re-opened the ticket and the second response told me they have no record of this error and to submit a bug report here. I have Googled this issue and have seen Reddit posts of other people experiencing the same thing, with no resolution.