Armor visual customization items do not apply

Armor visual customization has not been applied since the last update. It doesn’t work on PC or mobile, and I can’t even reinstall the game.

If you have cosmetic armour / weapon equipped, but you’re not seeing the appearances of them on your hero, confirm they’re marked as enabled. Screenshots to demonstrate…

Enabled has a small icon at bottom right showing an open eye

Disabled has a small icon at bottom right showing a closed eye

Click on the eye to open / close it.

This topic was automatically closed after 30 days. New replies are no longer allowed.