Armor visual customization has not been applied since the last update. It doesn’t work on PC or mobile, and I can’t even reinstall the game.
If you have cosmetic armour / weapon equipped, but you’re not seeing the appearances of them on your hero, confirm they’re marked as enabled. Screenshots to demonstrate…
Enabled has a small icon at bottom right showing an open eye…
Disabled has a small icon at bottom right showing a closed eye…
Click on the eye to open / close it.
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