my account has been hacked, i’ve had to spend the past week watching them change information and make purchases while blizzard slowly responds. they are now asking for a picture of my id held up next to my face. i am hesitant to send this kind of information especially because the accounts email has been changed to a new unknown email to me by the hackers. so my concern is that a copy of our conversation is also being forwarded to that email and any information i provide is being seen by the hackers. does anyone have any experience with this?
they have changed the email, security information, account holders name, account name. i desperately need to talk to a human rather than wait 2 days for an automated response each time.
