Good morning, after process a faction switch purchase by payu service (only in Brazil), I received an email that my Battle.net account email had been changed. Evidently I didn’t and now I don’t have access to my account, with many achievements and alot mount, including the spectral tiger. My authenticated remains active and I wonder how it is possible for someone to access my account bypassing all security items. I’ve already opened two tickets, it’s been 6 hours, I’ve sent my personal document and right now this account from a friend, to request agility in this resolution. TICKET US80491521 and us80490624. Thx
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