Account compromised

account seems to have been compromised by a taiwanese hacker and technical support is saying they cannot reset the password for me

Hey, Cerebrate! You’ll want to continue to discuss this with our Customer Support team through the support site ticket.

We only assist with technical issues like connection or crashes on the forums that can be resolved through troubleshooting. Any account or billing related issues will need to contact support as this may pertain personal sensitive data that we do not want on the public forums.

This has been happening a lot within the past like 6 months or so. No accounts seem to be safe from this hack which is scary

The way these servers and player base is going… It be safer just to shut it all down and rebuild it right.