2 weeks no response ticket

I opened a ticket for my account. It’s been over 2 weeks and I have not gotten a response. You can say pandemic is slowing things down but this is just unacceptable. You don’t see these wait times with any other games, over 2 weeks??

i play 4 free 2 play games with response times less than 24hours usually within an hour and with REAL non generated garbage replies to blizzards customer service is terrible I’ve had more REAL answers and explanations than a game master gives you.